• Perform basic alterations and tailoring, i.e. hemming, taking in a waistband, shortening a sleeve.
• Perform basic garment repairs including basic repairs of hotel linen and other fabrics/upholsteries.
• Maintain neat, orderly, and organized uniform supply area.
• Perform uniform inventory. Notify department heads of uniform shortages and ensure orders are completed.
• Maintain necessary supplies to perform the seamstress role, including thread, scissors, thimble, French chalk, pins, needles, tape measure, buttons, etc.
• Provide excellent service to internal guests (Associates)
• Use residential-style washer and dryer to maintain the cleanliness of uniforms that have returned from a departing associate before placing those uniforms back into inventory.
• Perform basic ironing and steaming of garments and uniforms.
• Log and account for dry cleaning sent out for associates. Properly issue dry cleaning when proper payment has been verified.
• Track and issue uniforms.
• Use proper tickets and tags to track garments.
• Stay organized at all times.
• Use residential-style and industrial sewing machines, scissors, blind stitch machine, embroidery machine, and a steamer and/or iron to repair garments and other fabric.
• Properly care for and perform preventative maintenance on equipment.
• Keep work area clean and organized.
• Perform cleaning tasks including emptying trash, dusting, sweeping, mopping, and vacuuming.
• Provide excellent service, both face-to-face and over the phone.
• Properly communicate with members of the hotel staff.
• Maintain adequate regular hours of the seamstress shop
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