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Summary:

The Food Runner is responsible for friendly and professional service through delivering quality food to guests, communication with servers, and exceeding each service point throughout the entire encounter.
• Greeting guests in a warm and professional manner


Responsibilities


• Greeting guests in a warm and professional manner
• Understand and comply with uniform standards
• Knowledgeable of both food and beverage menu
• Communicating 86’d items, specials and upsell items
• Expediting and delivering food and beverage items to guests
• Completing side work duties and cleaning tasks
• Any other task assigned by management


Other Information



COMPETENCIES

• Integrity
• Organization
• Adaptability
• Likability
• Listening
• Customer Focus
• Team Player
• First Impression
• Persuasion
• Oral and Written Communication
• Energy
• Ambition

SKILLS

• Multitasking
• Ability to set a table
• Knowledge of daily specials, food and beverage menu and 86’d items
• Cleaning and restocking needed items
• Verbal Communication

EDUCATION/EXPERIENCE

• Customer Service Experience PreferredWORKING CONDITIONS
• Standing and walking for over 6 hours and lifting over 25 pounds on a consistent basis
• Ability to see, hear, and speak

Location Code: 3804