SKILLS
• Effective sales skills to up-sell products and services • Knowledge of menu planning, food presentation, and banquet and event service operations • Ability to manage guest room and meeting space inventories • Broad understanding of facility management (sanitation, maintenance, operations) • Strong customer development and relationship management skills • Knowledge of overall hotel operations as they affect department • Knowledge of Event Technology products and services • Knowledge of contract management and legalities • Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling • Strong communication skills (verbal, listening, writing) • Strong problem-solving skills • Strong customer and associate relation skills • Strong organization skills • Ability to use standard software applications and hotel systems • Effective decision making skills • Effective influence skills • Strong presentation and platform skills • Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)
EDUCATION/EXPERIENCE
• Experience required varies by size and complexity of property • Experience in similar leadership role required • College Degree required, minimum of 2 year degree
FULL TIME BENEFIT OVERVIEW
• Medical, Dental, and Vision • Short- and Long-Term Disability and Life Insurance • Employee Assistance Program (EAP) • 401(k) • Paid Time Off to include Vacation, Holidays, & Sick • Tuition Reimbursement • Complimentary and Discounted Rooms
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