Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. As a BOH Team Member, you will support the kitchen team, assemble food orders quickly and accurately, and ensure each guest leaves with a smile. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know!

Chick-fil-A Standards and Recipes

• Follows standards, recipes, and systems

• Follows positional excellence expectations (Training Checklist)

• Follows and executes positional cleanliness and organizational safety standards (Restaurant Checklists)

Create Genuine Connection with Guests

• Creates genuine interactions (CORE 4, HEARD Model, Language of Hospitality) Goes above and beyond in caring for guests (2nd Mile Service)

• Work with a sense of urgency and thinks of guests first

Work Together

• Supports Team Leaders, Asst. Managers, and Managers in daily operations

• Checks restaurant communications (Team Slack)

• Manages personal availability, requests, and schedule; reliably attends shift on time and prepared to serve (Hot Schedules)

• Communicates to Team Leaders or Managers for solving operational opportunities that affect the guest experience